Business telecommunications have changed
dramatically in recent years, as companies have
moved from analogue to digital telephone
systems, wireless technologies have begun to
find a home in the corporate environment,
computer telephony integration has taken off and
more and more companies are examining the
potential for converging their voice and data
over a single IP network.
While new technologies inevitably offer a
range of benefits for businesses, they also make
the purchasing decision more complex. It is no
longer sufficient to work with a potential
headcount for your business in five year’s time
and choose a system based on that. You will need
to examine when, and to what extent, the IT and
phone systems will require integration, how
sophisticated the company’s call centre will
need to be, whether it is desirable to offer
home-working capabilities, and a host of other
concerns. Finally, given the increasing
importance of telephony to the enterprise, it is
unlikely that the buying decision will rest in a
single pair of hands. CFO, CIO, CEO, office
manager, plus input from other areas of the
business: all now have a say in the enterprise
telephony requirements.
Adoks can supply the system you require to
the level you require, whether you require full
integration with your IT systems or a simple
phone system. Give us a call on 0845 129 8228
for more information |
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